Terms and Conditions

Please read the terms carefully before using or accessing any material, information or services through the website. Your use of the website or the services provided by the website shall signify your acceptance of the terms and your agreement to be legally bound by the same.

Orders: An order will be treated as CONFIRMED on payment of certain percentage or full payment of the total cost of the order value by the customer. The balance amount and other dues, if any, have to be paid by the customer on delivery or prior to dispatch of that order. In case of Cheque/ Demand Draft payment, the payment confirmation will be subject to realization.

Shipping: We ship our products across the country and would normally take 15-20 days after the order is placed. It is recommended that the customer check the product on delivery and remain present while assembly. For any manufacturing defect or discrepancy, the customer should bring it to the notice of the company's representative immediately; the same will be rectified or replaced.

Cancellations: All the furniture products are made to order in case of cancellation, buyer needs to either login into their account and cancel the order, send us an email or call us during working hours within 24 hours after placing the order, post 24 hours of cancellations request will not be accepted. 

For Interiors project booking amount or any other amount which paid by buyer for the project shall not be refunded.

Cancellation fee: 0% charges on cancellation and get 100% refund on cancellations, or in case of returns and refund if approved.

Returns & Refunds: Returns will be accepted only if the product is defective, damaged, incomplete set or significantly varies as described on the website.  Kindly inform us of any issue within 48 hours of delivery of the product. Refund will be initiated to the same account from where you made the payment at the time of placing the order, and it will take 5 days to 7 working days to complete the process. 

For Interiors project booking amount or any other amount which paid by buyer for the project shall not be refunded.

Note:  If seller is not able to ship or confirm to replacement of    the products refund will be initiated.

Replacement: Replacement is subject to availability of stock. If the product is out of stock or seller is not able to send the replacement, we will pick up the product delivered (damaged/mismatch/ wrong) from your address and once product is picked up from your address refund process will be initiated. Buyer needs to claim the same within 24 hours post-delivery of the product via mail or contacting our support team.

Please send photographs of the items to info@nidoo.in to ascertain the reason for return.

For any short-shipment / missing parts / faulty parts, the particular part would be replaced as soon as possible

Returns policy: Products can be returned only in case of any discrepancy, customer needs to report the support team within 48 hours post-delivery of the product.

Damaged product delivered: Buyer needs to share the images of the damaged product explicitly showing the damaged part or area.

Wrong or mismatch: In case of product mismatch or wrongly delivered customer needs to inform our support team within 24/48 hours post-delivery of the product.

Note:  To claim refund/replacement or return please return the package in the original packing including price tags, labels, original packing, freebies and accessories on certain items like appliances & electronics.

For any cancelation/refund/replacement or returns please send us an email to info@nidoo.in or call us at +91 8553667355 (11 AM - 9 PM).


Unless otherwise stated, Nidoo and/or it’s licensors own the intellectual property rights for all material on Nidoo. All intellectual property rights are reserved. You may view and/or print pages from http://nidoo.in/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

·         Republish material from http://nidoo.in/

·         Sell, rent or sub-license material from http://nidoo.in/

·         Reproduce, duplicate or copy material from http://nidoo.in/

·         Redistribute content from Nidoo (unless content is specifically made for redistribution)




  • : +91 8553667355
  • : +91 8553667355
  • : support@nidoo.in

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